If you are using a ‘care of’ delivery address, please provide the name and contact telephone number of the person receiving the delivery for you in town.īulk Orders – We reserve the right to re-quote delivery costs on bulk orders that attract excessive delivery charges from our courier. In order to avoid these additional remote and/or special area delivery surcharges, you can supply us with an alternative delivery address to your billing address. Special delivery areas include: Mines, Power stations, Plots, farms, remote areas, military bases, Game lodges, Port / Harbours, Embassies and Consulates. Special Delivery Areas – Delivery to special delivery areas may attract extra delivery surcharges. Remote Areas – Delivery to certain outlying addresses may not be possible or may attract additional delivery surcharges – in this instance we will contact you to discuss delivery options. Bulky and/or heavier items attract a delivery surcharge, total shipping fees will be indicated at checkout. Orders are sent via standard economy shipping applies within the territory of the Republic of South Africa to street addresses routinely serviced by our national courier. If you are provided with a delivery PIN (digital signature) for your shipment, please treat this securely – do not provide the PIN to anyone unless you are in receipt of your package, provision of this number to your delivery person will sanction parcel delivery. We will notify you on the dispatch of your order to our courier partner indicating your order tracking number. Please remember that couriers do not deliver on weekends or public holidays. Outlying regions may take a couple of days longer for delivery. Courier transit time once dispatched is usually 3-5 working days, depending on our courier partner’s routes and workloads. Orders are usually dispatched for delivery within the above quoted processing time after your payment has cleared.
Delivery Timeframes and Terms Item Status Should you have any questions with regards to deliveries, please contact us. This delivery policy has been developed to ensure the accurate and secure delivery of all purchases according to your delivery needs.
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